Warranty service

Medical Innovative Technologies

In order to create the necessary conditions to increase the service life of the equipment and exclude failures leading to its downtime, it is necessary to ensure the maintenance of medical equipment both in the warranty and in the post-warranty period.

 

First of all it concerns obligatory maintenance of medical equipment with high and increased risk of causing harm to health, new medical equipment, as well as medical equipment operated beyond 100% wear and tear according to the results of control of its technical condition.

We offer services for warranty and post-warranty maintenance of medical and laboratory equipment with the supply of consumables and components.

Our company employs experienced certified specialists who have the necessary knowledge to carry out timely diagnostics and qualified repairs, eliminate any problems associated with malfunctions and malfunctions of medical equipment.

 

Every year, our team of engineers undergo training on the basis of manufacturing plants, improve their knowledge and skills.


 

Our advantages

  • Highly qualified personnel;
  • Availability of certificates from manufacturing plants for the right to carry out installation work, commissioning, maintenance and repair of equipment;
  • Call-center Availability 24/7;
  • Spare parts stock;
  • Presence of regional representatives;
  • Service in all regions of Kazakhstan;
  • Provision of services in accordance with the quality management system.

Our team

Sarsenov Nurbek
Sarsenov Nurbek
Technical Director
Zeidenov Zeynur
Zeidenov Zeynur
Head of Warranty Service Department
Kabylda Kuandyk
Kabylda Kuandyk
Service Manager
Tulegenov Sayat
Tulegenov Sayat
Service Manager

Licenses / Certificates

About us
17+
Years of experience
800000+
Equipment items
25+
Engineers

Stages of project development

1
Equipment installation and mounting;
2
Commissioning works;
3
Conducting instruction of the medical personnel of the facility;
4
Warranty service;
5
Post-warranty and technical service in accordance with the terms and conditions of the contract;
6
Timely repair of equipment;
7
Provision of all the necessary consumables and spare parts in the shortest possible time.
Service authorization
Manufacturers

A
Agfa (Бельгия)

B
Biomaxima (Польша)
BMT (Чешская Республика)
BOWA electronic GmbH Co. KG (Германия)
Brainlab (Германия)
BTL (Великобритания)

D
Datex-Ohmeda, Inc. (США)

E
Elekta (Великобритания)
Erbe (Германия)
ETC Hyperbaric chambers (США)

G
General Electric (США)

H
Haag-Streit Group (Германия)

I
Insightec (Израиль)

L
Linet (Чешская Республика)
Liva Nova Deutschland GmbH (Германия)
Lojer (Финляндия)

M
Merivaara Corp. (Финляндия)
Miele (Германия)
MMM Group (США)
MOOG Medical Technologies (Литва)

N
Nihon Kohden (Япония)

O
Olympus (Япония)

P
Pentax (Япония)
PTW (Германия)

S
Shenzhen Mindray Bio-Medical Electronics Co. (Китай)
Sigma Laborzentrifugen GmbH (Германия)
Sirona (Германия)
Storz Medical AG (Швейцария)
Sy-Lab (Австрия)

U
UAB Medical Technologies LBI (Литва)
UAB Viltechmeda (Литва)
Ulrich Medical (Германия)
Unbescheiden (Германия)

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